Pricing

COMPETITIVE PRICING

MEANS THAT YOUR IT SUPPORT
REMAINS AFFORDABLE

Intersoul Solutions offers a range of pricing options to match your budget. This means that your IT Support remains affordable.
Need some advice on selecting the option best for you?
Contact us now or fill in the call back form below.

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CASUAL ON SITE

Our ad hoc IT support rates are billed out at $135.00/hr ex gst. The first hour is always billed, however we do not charge a call out fee. Once the hour is up, we bill in 15min intervals. This covers our travel time in between appointments. In most cases an hour is needed to diagnose, troubleshoot and solve your issues. However if your issue has been solved within the hour, we will spend the remaining time completing a health check on your system, network and provide recommendations on the best solution for what you’re trying to achieve in your IT world.

Time	Call-out fee	Price inc gst
0-60mins	$0.00	$149.00

REMOTE IT SUPPORT

Ad hoc remote support sessions are billed in 15min intervals.

Time	Price ex gst	Total inc gst
0-15mins	$35.00	$38.50

SUPPORT BLOCK HOURS

Prepaid hours are available at the following rates. Prices indicated are ex gst.

Block of Hours	Price ex gst	Effective Hourly Rate
10	$1,250.00	$125.00
20	$2,300.00	$115.00
40	$4,200.00	$105.00
80	$7,600.00	$95.00
120	$10,200.00	$85.00

MANAGED IT SERVICE PLANS

Tailored more to our SME and Corporate business customers, our managed services offers a contract opportunity to employ an IT team at the fraction of the cost. Prices are determined on the type of support you require, meaning that you will only pay for what you need.
Generally, we will offer support based on your IT devices and users, however this may differ depending the business requirements.
Please contact us for more information regarding our managed service plans.